Recently, we received an urgent request for assistance from the Poly Changda Shiziyang Passage Project: a rebar threading machine on site had malfunctioned. The machine head was pushed out by the rebar, and the guide sleeve had suffered severe wear and loosened due to prolonged use. If not repaired in time, it would directly affect the construction schedule.

🚀 Rapid Response: Immediate Deployment to Site

Upon receiving the request, our technical service team promptly coordinated with the project team to understand the fault in detail. We quickly arranged for Senior Engineer Mr. Zhao to carry a full set of tools, spare parts, and professional equipment, and dispatched him to the project site without delay.

After arrival, Mr. Zhao immediately communicated with the site supervisor and operators, conducted a comprehensive inspection of the equipment, and accurately identified the root cause of the fault—laying the groundwork for efficient resolution.

🔧 Professional Handling: Efficiently Resolving Equipment Issues

Through careful on-site inspection, the cause of the malfunction became clear: long-term high-intensity operation had led to severe wear of the guide sleeve, failure of the lock nut and locking plate, and ultimately caused the machine head to loosen and stop functioning properly.

Targeted professional repairs were carried out promptly:

✅ Replacement of core components: The lock nut, locking plate, and guide sleeve were fully replaced, quickly restoring structural precision and operational stability.
✅ On-site practical training: Operators were trained on daily maintenance essentials and fault prediction techniques, reducing the risk of similar issues recurring.
✅ Closed-loop service feedback: After repairs, we proactively explained the handling results and key precautions to the site manager, and reinforced our commitment to “on-demand technical support.”

Thanks to the efficient and professional intervention, the equipment was quickly restored to normal operation, ensuring smooth project progress and earning high recognition from the client.

💡 Service Commitment: A Reliable Technical Partner for Builders

Every emergency repair is a test of our service capability, and every successful resolution is a response to our clients’ trust.

The GLUS technical service team consistently upholds the service philosophy of “rapid response, professional handling, and full-process support.” From fault diagnosis to repair execution, from skills training to after-sales follow-up, we deliver a comprehensive closed-loop service to safeguard the stable operation of equipment for every construction project.